INTERNATIONAL REFUND/RETURN POLICY
Satisfaction guarantee for our customers
We are proud of the qualify products we offer to help Make Life Better and stands behind our products by offering our Customer Product Satisfaction Guarantee.
Customer Refund
If for any reason you are dissatisfied with your Unicity product, the product can be returned within sixty (60) days for a 100% refund of the product purchase price.
For product purchased directly from Unicity, please contact
Unicity-Customer Service, to obtain a return authorization number and further instructions to return any unused product in its original packaging. You are responsible for the cost of returning the product.
For product purchased directly from a Unicity Independent Distributor, please contact the Distributor who sold you the product to obtain your 100% refund.
Distributor Exchange
You may exchange product for like product or for product of equal value within sixty (60) days of purchase. To exchange product, contact
Unicity-Customer Service, to obtain a return authorization number and further instructions to return any unused product in its original packaging for exchange. You are responsible for all shipping costs.
Full details regarding the policies above can be found
here (section 8 – G).
How to return or exchange product:
Package your return securely. Be sure to enclose a copy of your invoice. Send it back to us using a trackable delivery service. Contact
Unicity-Customer Service and get a Return Merchandise Authorization (RMA) number.
1. Returns must be shipped to us within 60 days of the date you received your order.
2. Please do not combine orders for return; only one order per package.
Return Address Europe:
Seacon Logistics
(Unicity Europe Inc.)
Venlo Trade Port 4246
Celsiusweg 60
5928 PR VENLO
Netherlands
Return Address Switzerland:
Interfracht Logistik UAG AG
Z.H. von Hrn. Andreas Hafner
St. Jakobstrasse 222
Halle 7 / Abschnitt 1
CH-4052 Basel
•Unicity will process your refund within 1 week of receiving your return.
•Be sure to keep the return tracking number for your records.
•Unicity does not refund shipping charges.