It's completely normal to see occasional pauses in your order’s tracking updates. Here’s why that can happen and when you should reach out for support:

Possible Reasons for Delays:

• Carrier Scanning Delays: Sometimes, shipping carriers don’t update tracking in real time, especially during weekends or holidays.

• Regional Delays: Weather, road closures, or high shipping volume in certain areas may slow down transit times.

• Normal Transit Gaps: Orders may travel between carrier facilities without scans being recorded for a few days.

When to Contact Us:

• If your tracking hasn’t updated in 3 or more business days, or,

• If your package is marked as delivered, but you haven’t received it.
   

We’re happy to help check on your order status and work with the carrier if needed.