Unicity Website & App Terms of Use
If you're not completely satisfied with your purchase, you may return any formulation of product except Unimate and Balance one time for a refund for any reason within sixty (60) days of purchase. Here's how:
- Return Process: Returns can be initiated by emailing [email protected] or by calling 1‑800‑UNICITY.
- Refund Issuance: Once we receive the returned product, a refund will be issued to your original payment method. The refund amount will be the original purchase price minus any credits earned on that order.
- Adjustments for Referrals: If you earned credit from referring others to Unicity, and they return products, your credit balance may be adjusted accordingly. This means if someone you referred returns a product, the credit you earned for that referral may be deducted from your balance.
- Handling Credit Deficits: In cases where the deduction for returned products exceeds your current credit balance, future credits you earn will first offset this deficit. You'll be able to use additional credits only after the deficit is fully compensated.
Unicity offers a 100% money-back satisfaction guarantee on Feel Great to retail Customers and Members who are not enrolled as Distributors.
If you're not satisfied within 90 days of consistent use, you may qualify for a full refund.
To qualify:
- Log product use daily in the Feel Great Fasting App
- Maintain at least 50% tracking compliance over a 90-day period
- Contact Customer Service within 90 days to initiate your return
- Return any remaining product and packaging
Returns can be initiated by emailing [email protected] or by calling 1‑800‑UNICITY. Refunds are issued to the original payment method once returns are processed.
This guarantee applies only to purchases made through authorized channels and with verified app usage.
Unicity reserves the right to deny refund requests that do not meet eligibility requirements. In addition to the 90-day guarantee, you may return Feel Great products within 15 days of delivery—no questions asked. Products must be unopened and in resalable condition to receive a refund.
Unicity products are sold without warranty of any kind, including implied warranties of merchantability or fitness for a particular purpose. In no event will Unicity be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use Unicity products, even if advised of such possibilities. Some jurisdictions do not allow limitations on implied warranties or exclusions of certain damages, so these limitations may not apply to you.
Purchasers who are Unicity Distributors must return products in accordance with Unicity’s Distributor Policies & Procedures, available at unicity.com.
Unicity welcomes your questions or comments regarding the Terms:
Email address: [email protected]
Effective as of January 01, 2015
Updated: March 13, 2026
