If you didn’t receive a confirmation email, here’s how to verify whether your order went through:

  1. Check your email inbox.

    - Look for a confirmation email from us. Don’t forget to check your spam or junk folder.
     
  2. Review your account.

    - Log in to your Unicity account and go to Order History. If the order was successful, it will appear there with a confirmation number.
     
  3. Check your payment method.

    - If no confirmation email was received and there’s no charge on your payment method, the order likely did not process.
     
  4. Still unsure?

    - Contact us, and we’ll be happy to confirm the order status for you.